Search
Creating Customer Service data sources
-
Module
Creating Customer Service data sources
1 Topic
10 mins
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
-
Module
Creating Data Objects
3 Topics
30 mins
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Creating Data Sources walkthrough
-
Module
Creating Data Sources walkthrough
7 Topics
40 mins
Pega Process Mining -
Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...
Creating eligibility rules using customer risk segments
-
Module
Creating eligibility rules using customer risk segments
1 Topic
15 mins
-
Decision tables enable you to better adjust to the variables in your business processes. Learn to create decision tables that help you derive a value...
Creating engagement strategies using customer credit score
-
Module
Creating engagement strategies using customer credit score
4 Topics
45 mins
-
A scorecard is a mathematical model that determines a score value based on a set of conditions and a combiner function. The conditions either use...
Creating parameterized predictors
-
Module
Creating parameterized predictors
1 Topic
15 mins
Pega Customer Decision Hub 8.6 -
Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...
Creating parameterized predictors using a sub strategy
-
Module
Creating parameterized predictors using a sub strategy
1 Topic
15 mins
-
Use a sub strategy component to execute a strategy in a different strategy. It builds the connection between strategies, accesses a specific component...
Creating predictions
-
Module
Creating predictions
5 Topics
45 mins
-
Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...
Creating predictions and predictive models
-
Module
Creating predictions and predictive models
6 Topics
1 hr 5 mins
-
Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...
Creating predictive models
-
Module
Creating predictive models
5 Topics
50 mins
Pega Customer Decision Hub 8.7 -
In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...