Search
Accessibility in your project plan
-
Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Topics
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Importing customer data from a CSV
-
Challenge
Importing customer data from a CSV
2 Tasks
10 mins
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...