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Out-of-the-box configurations
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Module
Out-of-the-box configurations
7 Topics
49 mins
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Pega Low-Code App Factory introduction
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Module
Pega Low-Code App Factory introduction
2 Topics
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega positioning for Business Architects
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Module
Pega positioning for Business Architects
7 Topics
1 hr 40 mins
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Robot Manager Overview
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Module
Pega Robot Manager Overview
5 Topics
30 mins
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
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Module
Pega Robotic Automation
6 Topics
43 mins
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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Module
Pega Robotic Process Automation
8 Topics
1 hr 5 mins
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Pega tools that support Scrum for Business Architects
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Module
Pega tools that support Scrum for Business Architects
6 Topics
1 hr 45 mins
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Permitting access to Pega Robot Manager
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Module
Permitting access to Pega Robot Manager
7 Topics
45 mins
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Presenting suggestions for agents
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Module
Presenting suggestions for agents
4 Topics
35 mins
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Prioritizing robots for work adjustments
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Module
Prioritizing robots for work adjustments
14 Topics
1 hr 35 mins
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...