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Monitoring predictions

Moving robots manually between workgroups

  • Challenge

    Moving robots manually between workgroups

    3 Tasks

    20 mins

    Visible to: All users
  • MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...

Onboarding a partner

Organizing robots and assignment types in Pega Robot Manager

  • Challenge

    Organizing robots and assignment types in Pega Robot Manager

    4 Tasks

    30 mins

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...

Pega Knowledge authoring

  • Challenge

    Pega Knowledge authoring

    5 Tasks

    5 mins

    Pega Customer Service 8.7 Visible to: All users
  • You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...

Performing data handling with the Toolbox

  • Challenge

    Performing data handling with the Toolbox

    6 Tasks

    30 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...

Performing Pega scenario testing

  • Challenge

    Performing Pega scenario testing

    2 Tasks

    15 mins

    Pega Platform 8.7 Visible to: All users
  • A member service representative needs to perform the following actions for an Assistance Request application:

    • Add a new household using the Add...

Performing Pega unit testing

  • Challenge

    Performing Pega unit testing

    3 Tasks

    15 mins

    Pega Platform 8.7 Visible to: All users
  • For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...

Personalizing default sales dashboards

Preparing for data migration

  • Challenge

    Preparing for data migration

    5 Tasks

    25 mins

    Visible to: All users
  • U+ Bank, a retail bank, plans to prepare its systems to generate the artifacts and configure the settings that are required to migrate sampled data...

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