Search
Production readiness during the Adopt phase
-
Module
Production readiness during the Adopt phase
4 Topics
50 mins
-
The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
Quality visualization for a Pega Platform application
-
Module
Quality visualization for a Pega Platform application
3 Topics
25 mins
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Reviewing log files
-
Module
Reviewing log files
3 Topics
30 mins
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Routing email based on content
-
Module
Routing email based on content
3 Topics
25 mins
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Testing practices for Pega applications
-
Module
Testing practices for Pega applications
4 Topics
41 mins
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Testing your application
-
Module
Testing your application
6 Topics
1 hr 5 mins
-
Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
The Deployment Manager pipeline
-
Module
The Deployment Manager pipeline
5 Topics
38 mins
-
This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
The Discover phase and your MLP
-
Module
The Discover phase and your MLP
12 Topics
1 hr 55 mins
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
The Prepare phase and project kickoff
-
Module
The Prepare phase and project kickoff
7 Topics
1 hr 15 mins
-
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Training the email bot
-
Module
Training the email bot
2 Topics
20 mins
-
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...