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Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

UX design basics

  • Module

    UX design basics

    7 Topics

    40 mins

    Visible to: All users
  • This module introduces Pega's approach to UX and describes UX best practices for enterprise. 

Best practices for the Pega Cosmos design system

  • Module

    Best practices for the Pega Cosmos design system

    7 Topics

    1 hr 45 mins

    Visible to: All users
  • In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...

Best practices of the Pega Constellation design system

  • Module

    Best practices of the Pega Constellation design system

    10 Topics

    2 hrs 5 mins

    Visible to: All users
  • In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...

Claim navigation in Pega Smart Claims Engine

  • Module

    Claim navigation in Pega Smart Claims Engine

    5 Topics

    1 hr 20 mins

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Creating parameterized predictors

  • Module

    Creating parameterized predictors

    1 Topic

    15 mins

    Pega Customer Decision Hub 8.6 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

Creating predictions and predictive models

  • Module

    Creating predictions and predictive models

    6 Topics

    1 hr 5 mins

    Visible to: All users
  • Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

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