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Use Case - Running the Pega Customer Decision Hub setup wizard

  • Challenge

    Use Case - Running the Pega Customer Decision Hub setup wizard

    2 Tasks

    30 mins

    Visible to: All users
  • After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...

Use Case - Setting up data ingestion

  • Challenge

    Use Case - Setting up data ingestion

    2 Tasks

    20 mins

    Visible to: All users
  • The U+ Comms data warehouse team created the subscription and account data files, and their respective manifest files. IT built the technical...

Use Case - Testing the engagement policies

  • Challenge

    Use Case - Testing the engagement policies

    2 Tasks

    45 mins

    Visible to: All users
  • The Decisioning Architect imported the subscription, account, and product holding data that is required for unit testing through data jobs and manual...

Use Case - Validating the application

  • Challenge

    Use Case - Validating the application

    2 Tasks

    30 mins

    Visible to: All users
  • The U+ Comms project team is now ready to initiate work on the project. As the system architect, validate the operators, access groups, and...

Using breakpoints and diagnostic logs

Using Pega Robot Simulator

  • Challenge

    Using Pega Robot Simulator

    4 Tasks

    55 mins

    Visible to: All users
  • MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. By simulating the scenario...

Cloud Engineering & Administration

  • Instructor Led Training

    Cloud Engineering & Administration

    5 days

    Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    L...

DevOps

  • Instructor Led Training

    DevOps

    2 days

    Pega Diagnostic Center Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    D...

Pega Decisioning Consultant

  • Instructor Led Training

    Pega Decisioning Consultant

    5 days

    Pega Customer Decision Hub '23 Visible to: All users
  • Gain a greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub™. Learn how Pega Customer Decision Hub uses...

Pega Diagnostic Center

  • Instructor Led Training

    Pega Diagnostic Center

    2 days

    Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    P...

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