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Decision Management

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Product Training

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Beginner

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Case Management

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Data Integration

Decision Management

DevOps

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Low-Code App Development

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Role

Customer Service Developer

Next-Best-Action et interactions avec les clients

Module

Next-Best-Action et interactions avec les clients

2 Topics

20 mins

Pega Customer Service 8.7 (English)
Visible to: All users
L'intelligence artificielle (IA) omnicanal de Pega propose l'action la plus adaptée à chaque contact avec le client en analysant des millions de...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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