Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...

The Human Resources department at MDC is collaborating with the organization's healthcare insurance provider, MyHealth. MyHealth provides a web...

The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...

Pega Robot Studio introduces the concept of Application Assets to separate application-related development from business use case creation...

Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...

Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...

There are times when you cannot easily integrate Pega Platform™ applications with other applications that are necessary to complete work. Pega Robot...