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Activity 2: Identifying Transformation Opportunities with the Opportunity Finder

Anna has successfully logged into Pega Task Mining. Her first task is to utilize the Opportunity Finder to pinpoint areas where legacy systems are creating significant inefficiencies at U Plus Insurance. She needs to identify the most impactful legacy application and quantify its current business drain.

Task Mining Opportunity Finder focused on the legacy system use selected to show the Policy Portal

 

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