Creating an Insight

2 Aufgaben

15 Min.

Pega Platform 8.8

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Sichtbar für: All users Applies to: Pega Platform 8.8

Anfänger

Reporting

Englisch

Szenario

Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the status of Assistance requests over the last 30 days. Create a table-based insight and a chart-based insight that display the number and status of requests submitted in the past 30 days.

The following table provides the credentials you need to complete the challenge.

Role	User name	Password
Application Developer	author@gogoroad	pega123!

Sie müssen zum Abschließen dieser Challenge Ihre eigene Pega-Instanz starten.

Die Initialisierung kann bis zu 5 Minuten dauern, bitte haben Sie Geduld.

• Anmelden

Challenge-Schritte

Genaue Übungsschritte

1 Create a new table-based insight

1. In the Pega instance for the challenge, enter the following credentials:
   1. In the User name field, enter author@gogoroad.
   2. In the Password field, enter pega123!.
2. In the navigation pane of App Studio, click Explore Data to display the Explore Data landing page.
3. Click the What would you like to explore? list, and then select Assistance Request to display data related to Assistance request cases.
4. In the Data tab, in the Columns section, to the right of Invoice total, click the More icon, and then click Remove to hide the column.
   
5. Repeat step 4 for the Cancel request and Coverage level elected columns.
6. In the Available fields pane, drag the Work status field to the Data tab, and then drop it in the Groups section.
7. In the Available fields pane, drag the Create date/time field to the Data tab, and then drop it in the Filters section.
   The system displays a dialog box.
   1. In the first Create date/time list, select on or after.
   2. In the second Create date/time list, select Relative date.
   3. In the Time period list, select Last.
   4. In the Value field, enter 30.
   5. In the Date part list, keep the default value of Day(s).
   6. Click Submit.
      
8. Click Save as insight to display the Save as insight window.
9. In the Name field, enter Number and status of requests submitted in the last 30 days.
10. In the Visibility list, select Public.
11. In the Description field, enter Assistance request cases for the past 30 days summarized in a table.
12. Click Submit.

2 Create a chart-based insight

1. In the Number and status of requests submitted in the last 30 days insight, click the Edit button.
2. On the Data tab, in the Display as list, select Column.
3. In the Available fields pane, drag the Create date/time field to the Data tab, and then drop it in the Dimensions section.
4. Click (Year) Create date/time action, and then Day to display the number of cases for each day.
   
5. Drag the Work Status field to the Dimensions section, below (Day) Create date/time.
   Hinweis: The order of fields matters. In this example, the number of cases is first grouped by Create date/time, then by Work status.
6. In the Display as list, select Clustered Column to display both the number of cases by Create date/time and by Work status.
   
7. Confirm that the Filters section has a filter called Create date/time >= Last 30 days.
8. Click Actions > Save as to display the Save as insight window.
9. In the Name field, enter Number and status of requests submitted in the last 30 days.
10. In the Visibility list, select Public.
11. In the Description field, enter Assistance request cases by day and work status for the past 30 days displayed in a Clustered column chart.
12. Click Submit.

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