Avoiding overexposure of actions in outbound

Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define contact limits and use suppression policies to pause actions for a given time period based on past customer behavior.

Anfänger

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

List the types of contact policies

Explain how to avoid overexposure of actions using contact limits and suppression policies

Üben Sie das Gelernte in der folgenden Challenge:

Avoiding overexposure of actions in outbound v7

In der folgenden Mission verfügbar:

Always-On Outbound Customer Engagement v7

Themen

Contact policy types

10 Min.

Avoid sending the same action for a time period

10 Min.

Modulquiz

5 Min.