Organization records

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Mittel

Case Management

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe the relationships between parts of the organizational structure

Differentiate between a work group and an organizational structure

Modify an existing organizational structure

Create a work group and a work queue

In der folgenden Mission verfügbar:

Case Management Intermediate v1

Themen

Organization records

10 Min.

Configuring Work Groups and Work Queues

5 Min.

Creating work groups

5 Min.

Creating a work queue

5 Min.

Additional tasks for organizational records

5 Min.

Modulquiz

5 Min.