The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...

The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...

In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...