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Configuring a dashboard
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Modul
Configuring a dashboard
1 Thema
15 Min.
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Low-code defined
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Modul
Low-code defined
5 Themen
50 Min.
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining a reporting strategy
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Modul
Defining a reporting strategy
4 Themen
1 Std. 55 Min.
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Team application development
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Modul
Team application development
1 Thema
20 Min.
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Designing reports with multiple sources
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Modul
Designing reports with multiple sources
4 Themen
55 Min.
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Presenting suggestions for agents
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Modul
Presenting suggestions for agents
4 Themen
35 Min.
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...