Search
Business Architect
-
Mission
Business Architect
15 Module
20 Challenges
1 day 3 Std. 30 Min.
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Building a Data Model for Business Architects
-
Modul
Building a Data Model for Business Architects
6 Themen
1 Std. 35 Min.
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Business conditions
-
Modul
Business conditions
2 Themen
20 Min.
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Displaying data with Constellation for Business Architects
-
Modul
Displaying data with Constellation for Business Architects
5 Themen
1 Std. 5 Min.
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Managing data values for Business Architects
-
Modul
Managing data values for Business Architects
5 Themen
1 Std. 15 Min.
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Monitoring your contact center with Insights
-
Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Customer Service performance considerations
-
Modul
Pega Customer Service performance considerations
3 Themen
30 Min.
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega positioning for Business Architects
-
Modul
Pega positioning for Business Architects
7 Themen
1 Std. 40 Min.
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Modul
Pega tools that support Scrum for Business Architects
6 Themen
1 Std. 45 Min.
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega Voice AI introduction
-
Modul
Pega Voice AI introduction
2 Themen
25 Min.
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...