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The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...
GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly.
The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...
GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...
Each candidate case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
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