Search
24.1 Release notes
-
Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Application quality practices
-
Modul
Application quality practices
5 Themen
40 Min.
All Products -
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Applying NLP for Case classification
-
Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Applying the advanced features of test automation
-
Modul
Applying the advanced features of test automation
4 Themen
25 Min.
All Products -
Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...
Business conditions
-
Modul
Business conditions
2 Themen
20 Min.
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring a dashboard
-
Modul
Configuring a dashboard
1 Thema
15 Min.
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring common phrases for agents
-
Modul
Configuring common phrases for agents
1 Thema
10 Min.
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a Rule
-
Modul
Creating a Rule
5 Themen
45 Min.
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Customizing the customer service user interface
-
Modul
Customizing the customer service user interface
2 Themen
15 Min.
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
DevOps
-
Modul
DevOps
5 Themen
50 Min.
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.