As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...

Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

Design reports to analyze Case data and provide insight into processes and workflows.