Search
Inviting users to an application
-
Modul
Inviting users to an application
1 Thema
10 Min.
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Localizing application content
-
Modul
Localizing application content
2 Themen
30 Min.
-
Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Low-code defined
-
Modul
Low-code defined
5 Themen
50 Min.
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Managing application access for Business Architects
-
Modul
Managing application access for Business Architects
2 Themen
30 Min.
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
-
Modul
Managing Case relationships for the Business Architect
3 Themen
40 Min.
-
As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing concurrent Case access
-
Modul
Managing concurrent Case access
1 Thema
15 Min.
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Measuring system performance
-
Modul
Measuring system performance
5 Themen
1 Std. 25 Min.
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Mobile apps for Pega applications
-
Modul
Mobile apps for Pega applications
2 Themen
20 Min.
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Monitoring your contact center with Insights
-
Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
-
Modul
Next best action in omnichannel environments
2 Themen
25 Min.
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...