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Configuring chat queues and routing
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Modul
Configuring chat queues and routing
5 Themen
40 Min.
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Constellation applications
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Modul
Configuring Constellation applications
7 Themen
1 Std. 33 Min.
Pega Platform 8.8 -
Hinweis: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
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Modul
Configuring Cosmos React applications
7 Themen
1 Std. 33 Min.
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Configuring Digital Messaging Manager
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Modul
Configuring Digital Messaging Manager
8 Themen
1 Std. 10 Min.
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Content administration
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Modul
Content administration
10 Themen
1 Std. 45 Min.
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Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
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Modul
Creating and testing personas
2 Themen
15 Min.
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Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Customizing the appearance of a form
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Modul
Customizing the appearance of a form
4 Themen
40 Min.
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Low-code defined
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Modul
Low-code defined
5 Themen
50 Min.
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining a reporting strategy
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Modul
Defining a reporting strategy
4 Themen
1 Std. 55 Min.
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Dev Studio overview
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Modul
Dev Studio overview
1 Thema
15 Min.
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...