The Data Import wizard allows you to add or update data records by uploading CSV files. This bulk upload process helps you to import data from a...

In this module, learn how to configure the Pega Workforce Intelligence™ portal to meet your business needs. The Administration tab is where you can...

Familiarize yourself with the tools and processes used to manage business changes in the Pega 1:1 Customer Engagement solution. Learn about Pega 1:1...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...

As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...