Misión
Data Scientist
Archived
1 Misión
4 Módulos
3 Retos
13 horas 10 minutos
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for data scientists to control the life cycles of predictions and the predictive models that drive them. Configure predictions that are deployed in Pega Platform™ applications to optimize case management, in Pega Customer Decision Hub™ to guide real-time customer interactions, and in Pega Customer Service™ to detect the topics, entities and sentiment of incoming messages.
AI for 1:1 Customer Engagement
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Misión
AI for 1:1 Customer Engagement
10 Módulos
13 Retos
10 horas 20 minutos
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Pega Process AI overview
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Módulo
Pega Process AI overview
Archived
1 Tema
15 minutos
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Predicting fraud
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Módulo
Predicting fraud
Archived
1 Tema
15 minutos
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Creating a fraud prediction
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Reto
Creating a fraud prediction
3 Tareas
15 minutos
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Predicting case completion
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Módulo
Predicting case completion
Archived
1 Tema
15 minutos
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Creating a case completion prediction
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Reto
Creating a case completion prediction
Archived
3 Tareas
15 minutos
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Text analytics for email routing
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Módulo
Text analytics for email routing
Archived
3 Temas
35 minutos
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Humans can effortlessly interpret a single tweet but are unable to parse a large volume of information efficiently. Businesses are exploring ways to...
Training a topic model to improve email routing
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Reto
Training a topic model to improve email routing
4 Tareas
20 minutos
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U+ Bank plans to use Pega Customer Service™ to route incoming emails to the appropriate department based on the topic of the email. For several use...
