Módulo

Adding optional Actions to a workflow

Archived

3 Temas

25 minutos

Visible to: All users

Principiante

Pega Platform 8.5

Case Management

Inglés

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Después de completar este módulo, podrá hacer lo siguiente:

Identify the role of optional actions in a case workflow

Add an optional action to a workflow

Optional Actions

10 minutos

Adding optional actions to cases

5 minutos

Adding optional actions to stages

5 minutos

Cuestionario del módulo

5 minutos