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Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3Â horas 20Â minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Pega Workforce Intelligence
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Misión
Pega Workforce Intelligence
8 Módulos
4Â horas 39Â minutos
Pega Workforce Intelligence -
Learn how to better manage your employees by understanding where they spend their time throughout the day. Identify detractors from production work...
Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7Â horas 10Â minutos
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Learn how to prepare your Pega Customer Decision Hubâ„¢ environment to start development right away. Build your own always-on customer brain from the...
PW24 Add brains to your muscle – optimizing workflows with Process AI
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Misión
PW24 Add brains to your muscle – optimizing workflows with Process AI
3 Retos
1 h 52Â minutos
Pega Platform '24.1 -
Hands-on Training: Add Brains to Your Processes: Optimizing Workflows with Pega Process Alâ„¢
Pega Process AI combines industry-leading workflow and...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Misión
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30Â minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hubâ„¢
Discover how Pega Customer Decision Hubâ„¢ solves business...
PW24 Innovate with Pega GenAI
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Misión
PW24 Innovate with Pega GenAI
6 Retos
1 h 15Â minutos
Pega GenAI Blueprint -
Hands-on Training: Pega GenAIâ„¢
Explore Pega GenAIâ„¢. Learn how to leverage Pega GenAI to accelerate low-code development, enhance customer engagement...
Robotic Solution Development for Citrix
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Misión
Robotic Solution Development for Citrix
3 Módulos
3 Retos
3Â horas 35Â minutos
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Robotics System Architect
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Misión
Robotics System Architect
1 Misión
14 Módulos
15 Retos
18Â horas 50Â minutos
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Learn the basic automation functionality, configuration options, intelligent recording and interrogation methods, process flow, terminology, and core...
Sales Automation Low-Code Developer
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Misión
Sales Automation Low-Code Developer
2 Misiones
11 Módulos
11 Retos
19Â horas 52Â minutos
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In this mission, you learn about cases and data in a Pega Sales Automationâ„¢. Upon completion, you can create a Pega Sales Automation application...
Senior System Architect
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Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8Â horas 55Â minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platformâ„¢. The modules in this...