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Business Architect
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Misión
Business Architect
15 Módulos
20 Retos
1 day 3 horas 30 minutos
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Pega Digital Messaging
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Misión
Pega Digital Messaging
8 Módulos
7 Retos
5 horas 40 minutos
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Building a Data Model for Business Architects
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Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35 minutos
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Creating Customer Service data sources
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Módulo
Creating Customer Service data sources
1 Tema
10 minutos
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Digital messaging
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Módulo
Digital messaging
3 Temas
25 minutos
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Displaying data with Constellation for Business Architects
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Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Integrating external data
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Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Managing data values for Business Architects
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Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega positioning for Business Architects
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Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...