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Field values
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Módulo
Field values
1 Tema
15 minutos
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Form autofill
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Módulo
Form autofill
3 Temas
20 minutos
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Gaining insight into business efficiency
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Módulo
Gaining insight into business efficiency
2 Temas
25 minutos
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Design reports to analyze Case data and provide insight into processes and workflows.
Implementing Interaction Framework
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Módulo
Implementing Interaction Framework
6 Temas
37 minutos
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Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...
Integrating applications with Pega Robot Manager
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Módulo
Integrating applications with Pega Robot Manager
3 Temas
35 minutos
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Integrating external data
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Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Intelligent recording of automations
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Módulo
Intelligent recording of automations
4 Temas
30 minutos
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Managing automation deployments within an organization
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Módulo
Managing automation deployments within an organization
5 Temas
1 h 5 minutos
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing data values for Business Architects
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Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Managing desktop runtime configurations remotely
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Módulo
Managing desktop runtime configurations remotely
3 Temas
20 minutos
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...