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Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3 horas 20 minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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Misión
Robotic Solution Development for Citrix
3 Módulos
3 Retos
3 horas 35 minutos
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Robotics System Architect
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Misión
Robotics System Architect
1 Misión
14 Módulos
15 Retos
18 horas 50 minutos
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Learn the basic automation functionality, configuration options, intelligent recording and interrogation methods, process flow, terminology, and core...
24.1 Release notes
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Módulo
24.1 Release notes
2 Temas
25 minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accessing sourced data in a Case
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Módulo
Accessing sourced data in a Case
5 Temas
1 h 5 minutos
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Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.
Adapters
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Módulo
Adapters
5 Temas
30 minutos
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adding an external data source to a data type
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Módulo
Adding an external data source to a data type
2 Temas
30 minutos
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Configure data types based on external data models to simplify integration with external systems.
Additional toolbox options for automations
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Módulo
Additional toolbox options for automations
9 Temas
1 h 5 minutos
Pega Robotic Automation 22.1 -
In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...
Displaying data with Constellation for Business Architects
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Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Viewing data in memory
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Módulo
Viewing data in memory
3 Temas
20 minutos
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Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...