Search
Configuring a dashboard
-
Módulo
Configuring a dashboard
1 Tema
15 minutos
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring common phrases for agents
-
Módulo
Configuring common phrases for agents
1 Tema
10 minutos
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating workgroups and assignment types in Pega Robot Manager
-
Módulo
Creating workgroups and assignment types in Pega Robot Manager
1 Tema
10 minutos
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Szenariobasierte Test-Cases erstellen und ausführen
-
Módulo
Szenariobasierte Test-Cases erstellen und ausführen
2 Temas
25 minutos
-
Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Customizing the customer service user interface
-
Módulo
Customizing the customer service user interface
2 Temas
15 minutos
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
-
Módulo
Debugging
3 Temas
22 minutos
-
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging in Pega Robot Studio
-
Módulo
Debugging in Pega Robot Studio
4 Temas
25 minutos
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Defining a reporting strategy
-
Módulo
Defining a reporting strategy
4 Temas
1 h 55 minutos
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Deploying and assigning robotic automations
-
Módulo
Deploying and assigning robotic automations
6 Temas
1 h 5 minutos
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
DevOps
-
Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.