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Access control
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Módulo
Access control
5 Temas
1 h 5Â minutos
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Activities
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Módulo
Activities
2 Temas
25Â minutos
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Learn how to configure activities when appropriate to automate system tasks in Pega Platformâ„¢ applications. Additionally, discover when to use an...
Activities and Automations
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Módulo
Activities and Automations
3 Temas
35Â minutos
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Learn how to configure activities when appropriate to automate system tasks in Pega Platformâ„¢ applications. Discover when to use an Automation...
Automating actions when a property value changes
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Módulo
Automating actions when a property value changes
1 Tema
15Â minutos
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
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Módulo
Background processing
4 Temas
50Â minutos
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Learn how the background processing capabilities in Pega Platformâ„¢ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Circumstancing Case processing
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Módulo
Circumstancing Case processing
4 Temas
50Â minutos
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Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Debugging system performance
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Módulo
Debugging system performance
3 Temas
1 h
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Implementing service requests
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Módulo
Implementing service requests
3 Temas
20Â minutos
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Serviceâ„¢ service requests by using the two recommended design methodologies. The...
Measuring system performance
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Módulo
Measuring system performance
5 Temas
1 h 25Â minutos
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Pega Platformâ„¢ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Pega Customer Service Case Management Edition introduction
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Módulo
Pega Customer Service Case Management Edition introduction
3 Temas
20Â minutos
Pega Customer Service 8.7 -
Pega Customer Serviceâ„¢ Case Management Edition allows you to utilize the Pega Platformâ„¢ case management capabilities in your existing desktop and...