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Achieving better results with Pega Sales Coach
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Módulo
Achieving better results with Pega Sales Coach
1 Tema
10Â minutos
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Pega Sales Coachâ„¢ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Adapters
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Módulo
Adapters
5 Temas
30Â minutos
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There are times within the Pega Platformâ„¢ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adaptive analytics overview
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Módulo
Adaptive analytics overview
4 Temas
35Â minutos
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adaptive models
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Módulo
Adaptive models
4 Temas
50Â minutos
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Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hubâ„¢. Adaptive Decision Manager is a key...
Adding more tracking time periods for contact policies
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Módulo
Adding more tracking time periods for contact policies
2 Temas
25Â minutos
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Adding optional Actions to a workflow
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Módulo
Adding optional Actions to a workflow
1 Tema
15Â minutos
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Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.
Adding users to the sales team
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Módulo
Adding users to the sales team
2 Temas
15Â minutos
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A user of Pega Sales Automationâ„¢ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...
Additional toolbox options for automations
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Módulo
Additional toolbox options for automations
9 Temas
1 h 5Â minutos
Pega Robotic Automation 22.1 -
In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...
Advanced authoring
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Módulo
Advanced authoring
3 Temas
25Â minutos
Pega Customer Service 8.8 -
In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...
Advanced Buddy features
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Módulo
Advanced Buddy features
5 Temas
45Â minutos
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddyâ„¢. Learn how to create and secure data sources, how to update...