In this module, you will learn how to perform the following tasks:

• Create and edit a Merge pipeline
• Work with a branch, and then submit the branch...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...