Search
Application security
-
Módulo
Application security
2 Temas
30 minutos
-
Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Managing application access
-
Módulo
Managing application access
2 Temas
25 minutos
-
Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Inviting users to an application
-
Módulo
Inviting users to an application
1 Tema
10 minutos
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access for Business Architects
-
Módulo
Managing application access for Business Architects
2 Temas
30 minutos
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Creating a Rule
-
Módulo
Creating a Rule
5 Temas
45 minutos
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Tracking and auditing changes to data
-
Módulo
Tracking and auditing changes to data
1 Tema
15 minutos
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Form autofill
-
Módulo
Form autofill
3 Temas
20 minutos
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Pega Voice AI introduction
-
Módulo
Pega Voice AI introduction
2 Temas
25 minutos
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Securing and auditing data
-
Módulo
Securing and auditing data
2 Temas
30 minutos
-
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Reviewing log files
-
Módulo
Reviewing log files
3 Temas
30 minutos
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...