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Case Management Intermediate
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Misión
Case Management Intermediate
5 Módulos
5 Retos
5Â horas 15Â minutos
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Continue learning about Case Management using Pega Platformâ„¢.
Pega Customer Service Case Management Edition
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Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30Â minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Serviceâ„¢ Case Management Edition allows you to utilize the Pega Platformâ„¢ case management capabilities in...
Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3Â horas 20Â minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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Misión
Robotic Solution Development for Citrix
3 Módulos
3 Retos
3Â horas 35Â minutos
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
User Experience (UX) Design
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Misión
User Experience (UX) Design
5 Módulos
1 Reto
3Â horas 2Â minutos
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...