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Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7Â horas 10Â minutos
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Learn how to prepare your Pega Customer Decision Hubâ„¢ environment to start development right away. Build your own always-on customer brain from the...
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55Â minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Managementâ„¢ application.
Preparing Customer Decision Hub for development
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Módulo
Preparing Customer Decision Hub for development
3 Temas
40Â minutos
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hubâ„¢ application through an automated, end-to-end process by using...
Working in the Patient 360 profile
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Módulo
Working in the Patient 360 profile
8 Temas
1 h 35Â minutos
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Adding a new property to an existing entity
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Reto
Adding a new property to an existing entity
4 Tareas
20Â minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Setting up data ingestion
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Reto
Setting up data ingestion
7 Tareas
40Â minutos
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hubâ„¢ and structured the...
Use Case - Migrating the application
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Reto
Use Case - Migrating the application
2 Tareas
30Â minutos
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The initial phase of the project has been completed. The application has been tested and determined to be mature enough to be migrated to the Business...