GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...

In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...

You just arrived on the GoGoRoad application development project as a Pega Business Architect. 

GoGoRoad is a membership-based automotive service...

In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:

• Before a Service Case is resolved, the system must copy...

In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...

With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...

Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...