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Managing desktop runtime configurations remotely
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Módulo
Managing desktop runtime configurations remotely
3 Temas
20 minutos
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...
Match rules
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Módulo
Match rules
8 Temas
1 h
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During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
Monitoring and reporting in Pega Robot Manager
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Módulo
Monitoring and reporting in Pega Robot Manager
6 Temas
50 minutos
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
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Módulo
Navigating the Pega Robot Manager Portal
2 Temas
15 minutos
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Organization of work for robots
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Módulo
Organization of work for robots
6 Temas
55 minutos
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Organization records
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Módulo
Organization records
3 Temas
25 minutos
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Out-of-the-box configurations
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Módulo
Out-of-the-box configurations
7 Temas
49 minutos
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Parallel processing
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Módulo
Parallel processing
4 Temas
40 minutos
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
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Módulo
Pausing and resuming Case processing
1 Tema
15 minutos
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...