Skip to main content

Search

Pega Customer Decision Hub Foundation

Pega Digital Messaging

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Misión

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Retos

    1 h 30 minutos

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Digital messaging

    • Módulo

      Digital messaging

      3 Temas

      25 minutos

      Visible to: All users
    • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

    Monitoring your contact center with Insights

    • Módulo

      Monitoring your contact center with Insights

      2 Temas

      15 minutos

      Visible to: All users
    • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

    Configuring a data source

    Integrating external customer service data

    Leveraging reports in the contact center

    We'd prefer it if you saw us at our best.

    Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

    Close Deprecation Notice