Search
Modeling data in Constellation applications
-
Módulo
Modeling data in Constellation applications
4 Temas
55 minutos
Pega Platform '23 -
Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.
Pega positioning for Business Architects
-
Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Presenting suggestions for agents
-
Módulo
Presenting suggestions for agents
4 Temas
35 minutos
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Securing and auditing data
-
Módulo
Securing and auditing data
2 Temas
30 minutos
-
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Security Checklist awareness
-
Módulo
Security Checklist awareness
1 Tema
20 minutos
Platform -
- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if I...
Tracking and auditing changes to data
-
Módulo
Tracking and auditing changes to data
1 Tema
15 minutos
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Adding a new property to an existing entity
-
Reto
Adding a new property to an existing entity
4 Tareas
20 minutos
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Auditing changes to the value of fields
-
Reto
Auditing changes to the value of fields
1 Tarea
5 minutos
-
HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Configuring business conditions
-
Reto
Configuring business conditions
2 Tareas
5 minutos
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...