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Pega positioning for Business Architects

Pega Robotic Process Automation

  • Módulo

    Pega Robotic Process Automation

    8 Temas

    1 h 5 minutos

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Preparing Customer Decision Hub for development

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Creating a fraud prediction

  • Reto

    Creating a fraud prediction

    3 Tareas

    15 minutos

    Visible to: All users
  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

Creating a new entity

Creating new aggregates on streamable data

Importing customer data from a CSV

  • Reto

    Importing customer data from a CSV

    2 Tareas

    10 minutos

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

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