Search
Application versioning
-
Módulo
Application versioning
1 Tema
15 minutos
-
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Mobile apps for Pega applications
-
Módulo
Mobile apps for Pega applications
2 Temas
20 minutos
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Designing a mobile app experience
-
Módulo
Designing a mobile app experience
2 Temas
25 minutos
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Módulo
Designing UI for multiple devices
3 Temas
30 minutos
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Team application development
-
Módulo
Team application development
1 Tema
20 minutos
-
Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Form autofill
-
Módulo
Form autofill
3 Temas
20 minutos
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Pega Low-Code App Factory introduction
-
Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Voice AI introduction
-
Módulo
Pega Voice AI introduction
2 Temas
25 minutos
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Script adherence
-
Módulo
Script adherence
3 Temas
20 minutos
-
Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Suggested cases
-
Módulo
Suggested cases
3 Temas
25 minutos
-
Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.