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Presenting a single offer on the web
Prioritizing actions using AI
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Reto
Prioritizing actions using AI
4 Tareas
20 minutos
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When customers log in to the U+ Bank website, they see the credit card offers for which they qualify based on the engagement policy defined by the...
Prioritizing actions with business levers
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Reto
Prioritizing actions with business levers
3 Tareas
15 minutos
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The U+ Bank business team now understands how arbitration works when it uses only AI for prioritization.
However, the business occasionally needs to...
Processing a continuous Data Stream
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Reto
Processing a continuous Data Stream
6 Tareas
20 minutos
Pega Platform -
U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...
Promoting a shadow model to active status
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Reto
Promoting a shadow model to active status
5 Tareas
10 minutos
Pega Customer Decision Hub 8.8 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that customers receive on its website. The bank makes a proactive...
Qualifying an opportunity
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Reto
Qualifying an opportunity
4 Tareas
10 minutos
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Noah has a face-to-face meeting with Ian Thomas from Acme Technologies Corp.
During the meeting, Noah learns that today is Ian's birthday (born in...
Recording robotic automations
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Reto
Recording robotic automations
2 Tareas
15 minutos
Pega Robotic Automation 22.1 -
You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...
Refactoring an existing service request type with a parallel flow
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Reto
Refactoring an existing service request type with a parallel flow
4 Tareas
15 minutos
Pega Customer Service 8.7 -
U+ Insurance wants to update their File a Complaint service request to be DX compliant. The update allows a regional team of CSRs to submit DX...
Replacing a predictive model
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Reto
Replacing a predictive model
3 Tareas
10 minutos
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U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on its website. The bank makes a proactive...
Reusing the standard queue processor
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Reto
Reusing the standard queue processor
5 Tareas
1 h
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When the city manager updates the delivery status of a truck, the associated delivery request Processes should also move forward in the flow.
When...