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Presenting a single offer on the web

Prioritizing actions using AI

Prioritizing actions with business levers

Processing a continuous Data Stream

  • Reto

    Processing a continuous Data Stream

    6 Tareas

    20 minutos

    Pega Platform Visible to: All users
  • U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...

Promoting a shadow model to active status

  • Reto

    Promoting a shadow model to active status

    5 Tareas

    10 minutos

    Pega Customer Decision Hub 8.8 Visible to: All users
  • U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that customers receive on its website. The bank makes a proactive...

Qualifying an opportunity

Recording robotic automations

  • Reto

    Recording robotic automations

    2 Tareas

    15 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...

Refactoring an existing service request type with a parallel flow

  • Reto

    Refactoring an existing service request type with a parallel flow

    4 Tareas

    15 minutos

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to update their File a Complaint service request to be DX compliant. The update allows a regional team of CSRs to submit DX...

Replacing a predictive model

  • Reto

    Replacing a predictive model

    3 Tareas

    10 minutos

    Visible to: All users
  • U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on its website. The bank makes a proactive...

Reusing the standard queue processor

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