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Adding framework components to a solution

Adding optional actions to a workflow for BAs

Applying advanced automation techniques and best practices

  • Reto

    Applying advanced automation techniques and best practices

    5 Tareas

    35 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

Approving work for BAs

Communicating with users for BAs

Configuring organization structure

  • Reto

    Configuring organization structure

    6 Tareas

    15 minutos

    Visible to: All users
  • For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

Configuring Pega Robot Manager

  • Reto

    Configuring Pega Robot Manager

    4 Tareas

    30 minutos

    Visible to: All users
  • MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

Configuring Primary Fields for BAs

  • Reto

    Configuring Primary Fields for BAs

    4 Tareas

    10 minutos

    Visible to: All users
  • During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...

Constructing Views in Constellation for BAs

Controlling the workflow based on a business context for BAs

  • Reto

    Controlling the workflow based on a business context for BAs

    2 Tareas

    15 minutos

    Visible to: All users
  • When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...

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