Skip to main content

Search

Toolbox usage for simple automations

  • Module

    Toolbox usage for simple automations

    8 Rubriques

    50 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...

UseKeys property

Voice AI components

  • Module

    Voice AI components

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Working with Voice AI models

  • Module

    Working with Voice AI models

    2 Rubriques

    15 mins

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Accessing PDF data with automations

  • Défi

    Accessing PDF data with automations

    5 Tâches

    15 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

Adding and configuring adapters

Adding framework components to a solution

Applying advanced automation techniques and best practices

  • Défi

    Applying advanced automation techniques and best practices

    5 Tâches

    35 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

Configuring organization structure

  • Défi

    Configuring organization structure

    6 Tâches

    15 mins

    Visible to: All users
  • For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

Configuring Pega Robot Manager

  • Défi

    Configuring Pega Robot Manager

    4 Tâches

    30 mins

    Visible to: All users
  • MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice