Search
Creating a case from email
-
Module
Creating a case from email
2 Rubriques
20 mins
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating custom tabs
-
Module
Creating custom tabs
2 Rubriques
25 mins
-
Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating workgroups and assignment types in Pega Robot Manager
-
Module
Creating workgroups and assignment types in Pega Robot Manager
1 Rubrique
10 mins
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Szenariobasierte Test-Cases erstellen und ausführen
-
Module
Szenariobasierte Test-Cases erstellen und ausführen
2 Rubriques
25 mins
-
Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Customizing the customer service user interface
-
Module
Customizing the customer service user interface
2 Rubriques
15 mins
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
-
Module
Debugging
3 Rubriques
22 mins
-
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging in Pega Robot Studio
-
Module
Debugging in Pega Robot Studio
4 Rubriques
25 mins
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Deploying and assigning robotic automations
-
Module
Deploying and assigning robotic automations
6 Rubriques
1h 5 mins
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Deployment Manager
-
Module
Deployment Manager
4 Rubriques
38 mins
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...