Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Create work groups and assignment types directly in Pega Robot Manager.

Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...

Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...