Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels. Manage deployed...

Learn the structure of a robotic solution along with proper naming conventions for the projects contained within the solution. Students must also...

Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.

Learn how to configure a suggested knowledge article in the Voice AI channel. A suggested Pega Knowledge article provides information related to the...

One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Developers and coders, when presented with a new project, begin typing code and using the language methods and functions as well as standard language...

When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...

Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...

There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...