Search
Routing email based on content
-
Module
Routing email based on content
3 Rubriques
25 mins
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Unit-Test-Regeln
-
Module
Unit-Test-Regeln
4 Rubriques
1h 5 mins
-
Mit Unit-Test-Regeln wird sichergestellt, dass Anwendungskonfigurationen sich erwartungsgemäß verhalten.
Testing practices for Pega applications
-
Module
Testing practices for Pega applications
4 Rubriques
41 mins
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
The Deployment Manager pipeline
-
Module
The Deployment Manager pipeline
5 Rubriques
38 mins
-
This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
Training the email bot
-
Module
Training the email bot
2 Rubriques
20 mins
-
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Working with a deployment pipeline
-
Module
Working with a deployment pipeline
6 Rubriques
39 mins
-
In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
-
Module
Working with the Merge pipeline
5 Rubriques
34 mins
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Testing your application
-
Défi
Testing your application
4 Tâches
40 mins
-
For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...
Attaching PDF files to a case
-
Défi
Attaching PDF files to a case
2 Tâches
10 mins
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Configuring application Rulesets
-
Défi
Configuring application Rulesets
1 Tâche
20 mins
-
The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...