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Module

Escalating late work

Archived

2 Topics

15 mins

 Visibile a: All users Applies to: Pega Platform 8.4, Pega Platform 8.5
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Set a past deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

Beginner
Case Management
Inglese

After completing this module, you should be able to:

Identify how the past deadline interval can help drive work to completion
Identify the elements of the past deadline interval
Configure a past deadline interval to repeat a fixed number of times

Disponibile nelle seguenti missioni:

System Architect v2

Topics

Passed deadline interval

5 mins

Configuring a passed deadline interval

5 mins

Module Quiz

5 mins

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