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24.1 Ready
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ミッション
24.1 Ready
3 ミッション
1 モジュール
19 時間 15 分
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
24.1 Release notes
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モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accelerating application building with Pega GenAI Blueprint
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モジュール
Accelerating application building with Pega GenAI Blueprint
3 トピック
20 分
Pega Platform '24.1 -
Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
１時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
１時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Pega positioning for Business Architects
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モジュール
Pega positioning for Business Architects
7 トピック
１時間 40 分
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Content administration
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モジュール
Content administration
10 トピック
１時間 45 分
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Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
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モジュール
Creating and testing personas
2 トピック
15 分
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Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Low-code defined
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モジュール
Low-code defined
5 トピック
50 分
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...